Contact Ramalama Costume Walk AI
How to reach Ramalama Costume Walk AI about a video, your account, credits, refunds or privacy.
Last updated: 2026-10-24
Need help with your costume walk video, your credits or your account? We’re happy to help.
Email Support
Write to [email protected]. We usually reply within two business days.
What to Include
To help us answer quickly, tell us:
- the email address of your account (the Google account you sign in with),
- what happened, and what you expected to happen,
- roughly when it happened (date and time).
A screenshot helps too.
Common Requests
- Video problems. The video failed, looks wrong or won’t download. A failed render is retried once for free and then refunded in credits automatically, but write to us if something still looks off.
- Not happy with a video. Email us and we refund.
- Credits and payments. Packs, credits, receipts and payment questions. Payments are handled by Stripe.
- Privacy. Requests to see, correct or delete your account data, photos or videos.
- Rights concerns. If you believe a video made on this site uses your image without your permission, email us with the details and we’ll review it promptly.
Website: https://ramalamacostumewalk.org